Last updated: January 1, 2025

1. Introduction

GoodCoin & Eleos ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our donation platform at good-coins.com (the "Service").

2. Information we collect

We collect information that you provide directly to us, information collected automatically when you use the Service, and information from third parties.

2.1 Information you provide

• Account information: name, email address, password, and optional profile data.
• Donation information: donation amount, charity selected, cryptocurrency or fiat used, donor message, and tax-receipt details.
• Communications: emails, support tickets, or other correspondence with us.

2.2 Information collected automatically

• Usage data: pages viewed, time spent, referring URL, browser type, and device information.
• Cookies and similar technologies for authentication, security, and analytics.
• IP address and approximate location for fraud prevention and regulatory compliance.

2.3 Blockchain information

Cryptocurrency transactions are recorded on public blockchains. While we associate transactions with your account internally, the blockchain itself is a public, immutable ledger and the transaction data on it is visible to anyone.

3. How we use your information

We use the information we collect to:

• Operate, maintain, and improve the Service;
• Process donations and issue receipts and tax documentation;
• Communicate with you about your account, donations, and platform updates;
• Detect, investigate, and prevent fraud, security incidents, and abuse;
• Comply with legal obligations including anti-money-laundering, know-your-customer, and tax-reporting requirements.

4. How we share your information

We do not sell your personal information. We share information only as follows:

• With charities you donate to (name and email unless you donate anonymously).
• With service providers that operate our infrastructure under confidentiality obligations.
• With law enforcement or regulators when required by law or to protect our rights.
• In connection with a merger or acquisition, subject to appropriate confidentiality protections.

5. Data retention

We retain personal information for as long as your account is active and as long as needed to comply with legal, tax, and accounting obligations — typically a minimum of seven (7) years for donation records.

6. Security

We use industry-standard security measures including encryption in transit (TLS), encryption at rest, multi-signature custody for crypto assets, and role-based access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. Contact us at privacy@good-coins.com to exercise these rights.

8. Children's privacy

The Service is not directed to children under 18, and we do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.

9. International transfers

Your information may be processed in countries other than your own. We use appropriate safeguards (such as standard contractual clauses) when transferring data internationally.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after the effective date constitutes acceptance.

11. Contact us

For privacy questions or to exercise your rights, contact:
GoodCoin & Eleos
Email: privacy@good-coins.com